Live with it. Then decide.

Returns are accepted within fourteen days of delivery. The lot must be unworn, unused and returned with every accessory, box, certificate and tag that accompanied it. Watches must not have been sized or worn; coins must remain in their original holders.

Custom and made-to-order jewelry is eligible for store credit only. Engraved or personalized pieces are final sale unless they arrived damaged or not as described.

Email returns@247ja.com with your order number and the reason for the return. We will reply within one business day with a return authorization and packing instructions. Please do not send a lot back before you receive authorization.

Return shipping is the buyer's responsibility unless the lot was not as described or arrived damaged. We recommend an insured, signature-required service; we cannot refund a parcel that is lost or damaged in transit back to us.

Once received, we inspect the lot within two business days. If it is in the condition it left in, we issue a refund to the original payment method within seven business days. Original shipping charges are refunded only when the return is due to our error.

We do not process direct exchanges, because most lots are one of one. Return the original lot for a refund and place a new order for the piece you prefer.

Contact us within 48 hours of delivery with photographs of the packaging and the lot. If we agree that the lot was damaged in transit or materially not as described, we will cover return shipping and refund you in full.