Shipped with care.

Shipping is a flat $50 for orders under $3,000, and complimentary at $3,000 and above. Every parcel is fully insured for its purchase price and requires an adult signature (21+) on delivery.

Most lots leave our room within one to two business days of cleared payment. Made-to-order jewelry follows the production estimate shown on the lot page, typically three to five weeks plus transit.

We ship to all 50 US states, Canada, the United Kingdom, Australia and New Zealand. We do not ship to P.O. boxes. Canada, Hawaii and Alaska may require an additional two to five business days.

Canadian customers are responsible for customs, duties and local taxes. International orders may require additional documentation; our team will contact you if anything is needed.

Bags are stuffed, wrapped in acid-free tissue and packed in a rigid, discreet outer box. Watches and jewelry travel in their original presentation boxes where available, double-boxed for protection. Coins are sealed in archival holders.

If a lot includes a dust bag, box or papers, it is listed in the lot details. Accessories not mentioned are not included.

We can change a shipping address before dispatch. After dispatch, the carrier may be able to hold a parcel at a local depot for collection with identification.

For card and PayPal payments, the shipping address must match the billing address. Bank-wire orders may ship to an alternate address after verification.

Every parcel is insured. If your order arrives damaged, photograph the outer box and the piece before opening further, and contact us within 48 hours. If a parcel is lost in transit, we will open a carrier claim and keep you informed until it is resolved.